r85com Privacy Policy — How We Protect Your Data
At r85com, your privacy is not an afterthought. This policy explains exactly what personal information we collect, why we need it, who can see it, how long we keep it, and what rights you have as a Filipino player on our platform.
Privacy You Can Actually Understand
Most privacy policies read like they were written to confuse people on purpose. That's not what r85com is about. This document is written in plain English so any Filipino player — whether you're on your phone in Cebu or on a laptop in BGC — can understand how your data is handled on the r85com platform.
When you register on r85com, you share personal information with us. That comes with responsibility on our end. We treat every piece of data you provide the same way we'd want our own information treated: collected only when there's a clear reason, stored securely, shared only with the right parties, and deleted when it's no longer needed.
This policy applies to the r85com website at r85com.best, our account system, live casino, bingo, baccarat, roulette, esports betting, all promotional activities, and any communication between you and r85com. If you're using a mobile browser or desktop browser to access r85com, this policy applies to you.
r85com handles your personal information with full transparency, from registration through every game session.
Six Things r85com Commits To on Data Privacy
These are not just words — they reflect how the r85com platform is actually built and operated.
Minimum Data Collection
r85com only requests information that is genuinely needed for registration, identity checks, transactions, or legal compliance. We do not collect data just because we can — every data point serves a specific, documented purpose.
No Unauthorised Selling
r85com does not sell your personal data to advertisers, data brokers, or any third party looking to profit from your information. Your r85com account details are yours — not a commercial product for resale.
SSL Encryption Throughout
All data exchanged between your device and r85com is encrypted in transit using industry-standard TLS/SSL protocols. Your login credentials, GCash transaction details, and account information are protected at every step.
Access Controls on Staff
Not everyone at r85com can see your full personal profile. Access to player data is restricted to roles that require it — support, compliance, and finance — with logs maintained for oversight. Curiosity is not a valid reason for data access.
Data Deleted When No Longer Needed
r85com retains personal data only for as long as it is needed for the original collection purpose or as required by applicable law. When retention periods expire, data is deleted or anonymised in a structured, documented process.
Transparent Communication
If r85com makes a material change to this privacy policy, we will communicate it through the website before the change takes effect. We will not quietly rework how we handle your data without telling you first.
1. What Information r85com Collects
The information r85com collects falls into a few clear categories. Here is what each category includes and when it is gathered:
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number, nationality | At account creation |
| Verification Documents | Government-issued ID, selfie with ID, proof of address, payment ownership proof | When KYC checks are triggered |
| Financial Data | GCash number, Maya details, BDO/BPI account references, transaction history, deposit and withdrawal records | When funding or withdrawing from wallet |
| Usage Data | Games played, wagers placed, session times, login timestamps, feature interactions | Continuously during active sessions |
| Device & Network Data | IP address, device type and OS, browser version, approximate location, cookies | Automatically on each visit |
| Communications Data | Support chat logs, email threads, complaint records, feedback | When you contact r85com |
| Responsible Gaming Data | Deposit limits set, session time controls, self-exclusion requests, cooling-off periods | When you use safety tools |
r85com does not knowingly collect data from anyone under the minimum required age. If you believe a minor has registered, contact support@r85com.best and we will investigate and close the account promptly.
r85com's baccarat, live casino, and other game sessions are all subject to the same data protection standards described in this policy.
2. Why r85com Uses Your Data
Every time r85com processes your personal information, there is a documented reason. Here are the core purposes:
Account Management and Service Delivery
To create and maintain your r85com account, process login requests, apply game results, settle wagers, credit or debit your PHP wallet, and update your profile when information changes. Without this, the platform simply cannot operate for you.
Verification and Fraud Prevention
To confirm your identity, age, and payment ownership before processing large transactions. r85com uses verification to protect you from unauthorised access, protect the platform from fraud, and meet applicable requirements around Know Your Customer procedures.
PHP Payment Processing
To initiate, record, monitor, and confirm transactions made through GCash, Maya, BDO, BPI, UnionBank, and other supported Philippine payment methods. Financial records are retained as required by relevant obligations.
Responsible Gaming
To operate deposit limits, session controls, self-exclusion tools, and cooling-off periods correctly. r85com needs to record responsible gaming preferences and decisions to honour them consistently across all platform access points.
Platform Improvement
Aggregated and anonymised usage data helps r85com understand which games Filipino players enjoy most, how navigation can be improved, where technical issues arise, and how new features are received. This data is used at the population level — not to profile you individually.
Service Communications
Your contact details are used to deliver account verification codes, transaction confirmations, security alerts, withdrawal notifications, and policy update notices. These are not optional marketing messages — they are necessary for safe account operation at r85com.
Promotions and Personalised Offers
If you have opted in to marketing communications, r85com may use your gaming activity and preferences to show relevant promotions, bonuses, or content. You can opt out at any time through your account settings or by contacting support.
Compliance and Legal Obligations
r85com may be required by applicable Philippine law or regulatory direction to process, disclose, or retain certain data. In these cases, compliance with a legal obligation forms the basis for processing, regardless of other preferences on file.
3. Who r85com Shares Data With
r85com does not sell your personal information. Sharing only happens where it is necessary to operate the platform, process your transactions, or comply with legal obligations. The categories below cover when sharing may occur:
Payment Providers
GCash, Maya, BDO, BPI, UnionBank, Visa, Mastercard, and other payment partners receive the transaction data they need to process your PHP deposits and withdrawals. These are established, regulated providers with their own data protection obligations.
Identity and KYC Vendors
r85com may use verified third-party identity check services to process submitted documents. These vendors receive identification data only for the duration of the check and are bound by data protection agreements with r85com.
Game Content Partners
Third-party game studios providing casino games, live dealer tables, or other r85com content may receive session-level technical data for game delivery and settlement purposes. Game studio agreements include appropriate data protection clauses.
Legal and Regulatory Bodies
Where required by Philippine law, court order, or authorised regulatory direction, r85com may disclose account or transaction data. Voluntary disclosure to law enforcement is not made without a valid legal basis.
All third parties that handle r85com player data are required to use that data only for the agreed purpose and to maintain appropriate security measures. r85com does not allow third parties to use your data for their own marketing activities.
r85com supports GCash, Maya, and major Philippine bank transfers — all processed with strict data protection standards.
4. Cookies and Tracking Technologies
r85com uses cookies and similar tracking technologies to keep the platform running smoothly. A cookie is a small data file placed on your device that allows r85com to recognise your browser across sessions. Here is how they are used:
Essential Cookies
These keep you logged into your r85com account, maintain your session state while playing, and secure authenticated areas. They cannot be disabled without breaking core platform functionality.
Analytics Cookies
Help r85com understand how players navigate the site — which pages are most visited, where users encounter issues, and how long sessions typically last. Data is aggregated and not tied to individual identifiable profiles for analytics purposes.
Preference Cookies
Store settings like preferred language, accepted cookie preferences, and display choices so you do not have to re-enter them on each r85com visit.
Security Cookies
Help detect and prevent fraudulent login attempts, account sharing, and suspicious activity patterns. These work silently in the background to protect your r85com wallet and personal data.
You can manage cookie settings through your browser. Blocking all cookies may affect your ability to log in, maintain a game session, or use certain r85com features. Essential cookies necessary for security and login cannot be disabled at the platform level.
Local Storage and Session Data
In addition to cookies, r85com may use browser local storage to temporarily save game state, session tokens, and preference data. This data stays on your device and is not transmitted to r85com servers except where needed for login or fraud detection.
5. Security Measures at r85com
r85com uses multiple layers of protection for stored and transmitted player data. No system is completely immune to risk, but these measures reflect an ongoing commitment to minimising that risk:
All data exchanged between your browser and r85com servers is encrypted using TLS. This covers login requests, payment entries, and account updates.
Sensitive fields — passwords, ID document images, financial details — are encrypted in the r85com database. Plain-text storage of sensitive data is not used.
r85com staff can only access the player data fields their role requires. A support agent helping with a login issue does not need — and cannot see — your full payment history.
Internal access to player data generates a log entry. These logs are reviewed to detect unusual access patterns or potential misuse by internal parties.
r85com maintains procedures for responding to a suspected data breach. If a breach affects your data in a material way, we will notify you promptly through your registered contact details.
The r85com security posture is reviewed on a scheduled basis to identify vulnerabilities, assess new threats, and verify that controls remain effective as the platform evolves.
6. Data Retention at r85com
r85com does not keep personal data forever. Retention periods depend on the type of data, the purpose it was collected for, and the requirements of applicable law.
| Data Type | Retention Approach | After Period Ends |
|---|---|---|
| Account and registration data | Retained while the account is active and for a defined period post-closure | Deleted or anonymised after the retention period |
| Financial transaction records | Retained as required by applicable financial record-keeping obligations | Deleted after the mandatory retention period |
| KYC and identity documents | Retained for the period required by applicable anti-money laundering rules | Securely deleted when retention is no longer required |
| Session and gameplay logs | Retained for dispute resolution and responsible gaming purposes | Archived or deleted on a scheduled basis |
| Support communications | Retained for a period sufficient to resolve related disputes or reviews | Deleted or anonymised after retention period |
| Responsible gaming records | Retained to enforce self-exclusions and limits correctly while relevant | Deleted when no longer required for that purpose |
7. Your Privacy Rights on r85com
As an r85com player, you have rights over the personal data we hold about you. Here is what those rights mean in practice and how to use them:
You can request a copy of the personal data r85com holds about you. Contact support@r85com.best with your account details and we will provide accessible information about what is stored.
If any personal information on file at r85com is incorrect or outdated, you have the right to ask us to correct it. Verification may be required before a change is made.
You may request deletion of personal data that r85com is no longer required to retain. Requests are assessed against retention obligations — data subject to legal hold may not be immediately deleted.
You can object to certain types of processing, such as direct marketing. Where processing relies on consent, you can withdraw that consent. Some processing necessary for legal or contract obligations may continue.
Where technically feasible and appropriate, you may request your r85com data in a structured, machine-readable format. Contact support to discuss what is available for your account type.
You can opt out of promotional emails, push notifications, and marketing messages at any time from your r85com account settings or by contacting support. Essential account communications are not affected by a marketing opt-out.
8. Contact and Policy Updates
If you have a question about this privacy policy, want to exercise a data right, or need to report a concern related to your r85com account data, contact us at:
Email: support@r85com.best
Include your registered r85com account email address, a clear description of your request, and any relevant reference numbers. Do not include your password in any communication.
r85com will acknowledge privacy-related requests and aim to respond within a reasonable timeframe. Complex requests involving large data volumes, legal review, or third-party coordination may take longer. We will keep you informed of progress.
If you believe your privacy rights have not been respected by r85com, you may raise a complaint with the National Privacy Commission of the Philippines or other applicable authority. r85com encourages you to contact us first so we can attempt to resolve the matter directly.
How We Handle Updates to This Policy
r85com may update this privacy policy to reflect changes in platform features, payment methods, applicable law, or operational practices. The most current version will always be published on this page at r85com.best/privacy-policy.
When a material change is made — one that meaningfully affects how your data is used or what rights you have — r85com will communicate the update through the website before it takes effect. Continuing to use r85com after a policy update is published means you have had the opportunity to review the revised terms.
We recommend checking this page periodically, especially if you receive a notification from r85com about a privacy update. The date shown at the top of this policy reflects when the current version became effective.
To ensure you receive important r85com account notices including privacy updates, keep your registered email address and mobile number current in your account settings.
Other Important r85com Policies
Terms and Conditions
Covers eligibility, accounts, wagers, bonuses, payments, game rules, and everything that governs your r85com membership. Read before registering.
Read TermsResponsible Gaming
Tools, resources, and guidance to help you keep gaming enjoyable and within your means. Deposit limits, self-exclusion, and support contacts are all covered.
Read Responsible GamingFAQ
Quick answers to the most common r85com questions covering accounts, payments, bonuses, games, and support — all in plain language for Filipino players.
Read FAQ